Order #NR3460027622-Sascha

December 28, 2024
Posted by Everly Weston

Dear Sascha Henning

We are pleased to provide you with your tracking number: “282394088732” to facilitate the tracking process for your order. You can conveniently monitor your shipment’s progress by clicking the link: Global Express Tracking. Please note, tracking parcel information may take 6-7 days to be fully updated.

Important Information

We expect your order to arrive between 23th of December to the 24th of December. We sincerely appreciate your patience and understanding during this busy period.

In the event of any delays:

If delivery is delayed by 7-10 days beyond the expected date, we will offer a 5% refund as an apology.
If the delay extends to 11-15 days, a 15% refund will be provided as compensation.
Should your order be delayed by more than 7 days, feel free to reach out to us via email or WhatsApp at (+1) 2135100962. We will coordinate with the shipping company to accelerate the delivery process and process the applicable refund for you.

Tracking Package Update

The tracking information will updated every 5 to 7 days

Destination

Destination: Mexico
Address: Supmza 51 Calle Abeja 361 CancÚn Quintana Roo 77533 Mexico

19-Refund Process

The financial department has initiated a refund your money, We sent email with the details
2024-12-27 16:54:05 GMT-5

18-Return the package to our warehouse

Carrier note: the partial damage to the package by local delivery company, we have decided to return the package to our warehouse for further processing.
2024-12-27 15:21:46 GMT-5″

17-Out for delivery

Carrier note: Out for delivery
2024-12-25 08:10:31 GMT-5

16-Received by local delivery company

Carrier note: Received by local delivery company
2024-12-25 20:13:15 GMT-5″

15-Departed from customs

Carrier note: Leaving customs
2024-12-21 16:54:05 GMT-5″

14-Import customs clearance complete

Carrier note: Import customs clearance complete
2024-12-21 15:21:46 GMT-5″

13-Arrived at customs

Carrier note: Arrived at customs
2024-12-19 12:50:32 GMT-5″

12-Arrived at linehaul office

Carrier note: Arrived at linehual office
2024-12-19 11:08:00 GMT-5″

11-Departed from departure country/region

Carrier note: Left from departure country/region
2024-12-19 09:58:00 GMT+8″

10-Leaving from departure country/region

Carrier note: Leaving from departure country/region
2024-12-19 23:32:00 GMT+8″

9-Export customs clearance complete

Carrier note: Export clearance success
2024-12-19 16:30:08 GMT+8″

8-Export customs clearance started

Carrier note: Export customs clearance started
2024-12-19 14:30:02 GMT+8″

7-Arrived at departure transport hub

Carrier note: Arrived at departure transport hub
2024-12-19 23:15:29 GMT+8″

6-`{`Mayong Town`}` Departed from sorting center

Carrier note: Outbound in sorting center
2024-12-15 22:16:58 GMT+8

5-`{`Mayong Town`}` Processing at sorting center

Carrier note: Inbound in sorting center
2024-12-15 22:04:37 GMT+8″

4-Received by logistics company

Carrier note: Accepted by carrier
2024-12-15 18:12:55 GMT+8″

3-Package shipped out from warehouse

Carrier note: Leave the warehouse
2024-12-06 22:16:58 GMT+8

2-Package ready for shipping from warehouse

Carrier note: Package finished
2024-12-06 22:04:37 GMT+8″

1-Shipment information received by warehouse electronically

Carrier note: Order received successfully
2024-12-06 18:12:55 GMT+8″

Request To Cancel Order And Refund

If the delivery is delayed more than 10 days beyond the expected date, feel free to reach out to us via email ([email protected]) or WhatsApp at (+1) 2135100962 to cancel the order and refund your money.

Thank you for choosing to shop with us. If you have any further questions or need assistance, our dedicated support team is here to ensure your complete satisfaction.
Wishing you a wonderful day!
Warm regards,
Trenddailysale Support Team

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